Two surveyors from Accreditation Canada visited Seabird Island on January 23rd, 24th and 25th, 2012 to check the quality of our Health Services. Not surprisingly, they were impressed! Of course, they had several ideas about what we need to do to have excellent services and get an Accreditation certification.
Accredation Canada stated that we have “exceptional processes for providing services…dedicated, long term staff…they go beyond what is called for in client care to ensure the safety and well-being of their community members…to be congratulated for their commitment to excellence.”
Accreditation Canada want us to continue with the quality improvement plans we have made so far. This includes four working groups: client safety, staff safety, environmental safety (fire and infection control), and effective organization (risk management and orientation).
Overall, we need to put more things in writing, we also need to track events and outcomes better. We will continue this work over the next two years. Then we’ll have another survey (January 2014).